Here are some
Frequently Asked Questions
Standard order processing and shipping time is 7-10 business days. You will receive a shipping notification email when the order ships or you may review your order status online in Order History under your User Profile.
The custom check presenter process is a six (6) week process. You will receive a shipping confirmation email when the order is completed and ready to ship.
Tracking information can be found in Order History under your User Profile. Select the order you would like to review and if the order has shipped the tracking number will be available.
Yes, allotments and order frequencies are applied to all items available on-line.
If you would like to cancel an order, you may do so by visiting your Order History under your User Profile, and clicking the cancel button for the order you would like to cancel. Note: An order cannot be cancelled once it has shipped.
You can reset your password by clicking the "Click Here if you forgot your password" link on the Home page, or by clicking the "Forgot Password?" link form the Login menu. You will be asked to enter your email address and click submit. An email will be sent to you with a temporary password you may use to login with. You will be prompted to change your password upon successful login with the temporary password.